Shipping Information

Items will be shipped at a flat rate of $7.95.  The Panther Shop utilizes the competitve rates of UPSP, UPS and FedEx in order to keep costs at a minimum.

Items are shipped Monday through Friday between the hours of 10 am and 2 pm.

On average, your order will be received in 4 to 7 business days. During December, delivery time may take longer.

Pick up at store is always available during business hours.  You will receive confirmation when your order is ready.

Please call or email the Panther Shop to process out of country orders.  Products needing international shipping will not be shipped until we can weigh the order and determine pricing.

 

Return Policy

If you are not completely satisfied with your purchase returns can be made within 30 days of your receipt.  All items returned must be in new condition, unused and un-damaged. Shipping and delivery fees are non-refundable. Items can be returned in person at the Panther Shop. Purchases in the month of December 2023 will be extented a 60 day return policy due to our winter closure of 12/22/2023 to 1/7/2024.

How do I return my item?

1.Pack unused and in new condition items in appropriate packaging. Please include a copy of the packing slip or original receipt.

2.Select the shipping company of your choice and pay accordingly. The Panther Shop does not pay for return shipping labels. For your protection, request a tracking number for your return package.

3.The Panther Shop is not responsible for packages lost in transit.

4.Once the returned item is received, we will refund your money within the next 10 business days using the original payment method.

Ship to:

Attn: Panther Shop Returns

2200 E Kenwood Blvd

Milwaukee, WI  53211

If you have any questions or need additional information, please contact the Panther Shop at 414-229-4201 or email us at panthershop@uwm.edu.